Privacy Policy

Claimyr Inc. ("Claimyr," "we," "our," and/or "us") values the privacy of individuals who use our taxr.ai website and related services (collectively, our "Services"). This privacy policy (the "Privacy Policy") explains how we collect, use, and share information from users of our Services ("Users"). By using our Services, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Services is also subject to our Terms of Service.

Our Privacy Principles

• Minimal Data Collection: We only collect information that's necessary to provide and improve our services.
• No Data Selling: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
• Transparency: We're clear about how we use your data and will notify you of any significant changes.
• Security First: We use industry-standard security measures to protect your sensitive tax information.

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below:

Information You Provide to Us

• Registration Information: When you sign up for an account or register to use our Services, we ask for your name, email address, and other contact information. We never ask for more information than necessary.
• Communications: If you contact us directly, we receive your contact information and any other information you choose to provide. When we send you emails, we may track whether you open them to improve our services.
• Payment Information: If you make a purchase, your payment information is collected and processed securely by our PCI-compliant third-party payment processor. We never store your complete credit card information.

Information We Collect Automatically

• Device Information: We receive information about your device and software, including IP address, browser type, operating system, and device identifiers. This helps us ensure service compatibility and security.
• Usage Information: We collect information about how you use our Services, including pages viewed and interaction timestamps. This helps us improve our service quality and user experience.
• Cookies and Similar Technologies: We use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

How We Use Your Information

• To provide, maintain, and improve our tax-related Services
• To personalize your experience and provide tailored recommendations
• To communicate with you about our Services and provide customer support
• To ensure security and prevent fraud
• To comply with legal obligations
• To generate anonymous, aggregated data for service improvement

We do not use your information for any purposes beyond what's described in this Privacy Policy.

How We Share Your Information

• Service Providers: We share information only with carefully vetted vendors who help us operate our Services. All service providers are bound by strict confidentiality agreements.
• Legal Requirements: We may share information if required by law or to protect rights and safety. We will notify you of such requests unless legally prohibited from doing so.
• Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of assets. We will notify you of any such change in ownership or control of your personal information.

Your Privacy Controls

• Access Your Data: You can request a copy of your personal information at any time.
• Update Your Information: You can update or correct your personal information through your account settings.
• Delete Your Data: You can request deletion of your personal information by contacting us.
• Communication Preferences: You can opt out of marketing communications while still receiving essential service updates.

Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Continuous monitoring for suspicious activities

While no electronic transmission is 100% secure, we continuously work to protect your information using appropriate technical and organizational measures.

Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect information from children under 18. If you learn that a child has provided us with personal information, please contact us immediately.

Changes to this Privacy Policy

We will post any updates to this Privacy Policy on this page. If we make material changes to how we handle personal information, we will notify you through our Services or by email at least 30 days before the changes take effect.

Contact Information

If you have any questions about this Privacy Policy or our practices, please contact us at support@taxr.ai. We strive to respond to all privacy-related inquiries within 48 hours.

Our Absolute Commitment Against Data Selling

• Your data is used exclusively to provide and improve our services
• We have rejected and will continue to reject all offers to monetize user data
• Our revenue comes solely from the services we provide to you
• This commitment is permanent and will survive any company changes

Enterprise-Grade Security Infrastructure

We implement multiple layers of industry-leading security measures to protect your information:

Our security infrastructure is built on enterprise-grade cloud services that meet the highest industry standards for data protection. We maintain compliance with major regulatory frameworks and regularly update our security measures to address emerging threats.