Terms of Service

Last Updated: 2/28/2025

Summary of Key Terms

We've provided this summary to help you understand the basics of our Terms of Service, but you should still read the full document below.

  • What We Do: taxr.ai is an AI-powered service that helps you understand and manage your tax matters. We assist with analyzing tax documents, answering tax-related questions, checking refund status, and providing guidance on various tax-related topics. While we aim to help you navigate your tax matters effectively, we're not affiliated with the IRS or any government agency.
  • Your Responsibility: You must be at least 18 years old to use our service. You're responsible for maintaining the security of your account and any actions taken through it.
  • Payments: Some features require payment. All fees are in USD and non-refundable. We'll always show you the fees before you're charged.
  • Important Disclaimers: We provide this service "as is" and can't guarantee it will be error-free. While we strive for accuracy, you should verify any critical information.
  • Disputes: If there's a dispute, it will be resolved through arbitration in California, not through a jury trial or class action lawsuit.

This summary is not a substitute for the full Terms of Service below, which contain important details about your rights and obligations.

Welcome, and thank you for your interest in Claimyr Inc. ("Claimyr," "we," or "us") and our website at taxr.ai, along with our related websites, networks, applications, mobile applications, and other services provided by us (collectively, the "Service"). These Terms of Service are a legally binding contract between you and Claimyr regarding your use of the Service. For more information about Claimyr, please visit claimyr.com or contact us at general@claimyr.com.

PLEASE READ THE FOLLOWING TERMS CAREFULLY

BY ACCESSING OR USING THE SERVICE, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION TO YOUR USE OF THE SERVICE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING CLAIMYR'S PRIVACY POLICY (TOGETHER, THESE "TERMS"). IF YOU ARE NOT ELIGIBLE, OR DO NOT AGREE TO THE TERMS, THEN YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE. YOUR USE OF THE SERVICE, AND CLAIMYR'S PROVISION OF THE SERVICE TO YOU, CONSTITUTES AN AGREEMENT BY CLAIMYR AND BY YOU TO BE BOUND BY THESE TERMS.

ARBITRATION NOTICE

Except for certain kinds of disputes described in Section 17, you agree that disputes arising under these Terms will be resolved by binding, individual arbitration, and BY ACCEPTING THESE TERMS, YOU AND CLAIMYR ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN ANY CLASS ACTION OR REPRESENTATIVE PROCEEDING. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract (except for matters that may be taken to small claims court). Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury.

1. Service Overview

taxr.ai is a service provided by Claimyr Inc. that offers AI-powered analysis of IRS transcripts. The Service includes features for uploading, analyzing, and interpreting IRS transcript data. Users may access various features based on their subscription level and account status. THE SERVICE IS DESIGNED TO ASSIST IN ANALYZING IRS TRANSCRIPTS. CLAIMYR HAS NO AFFILIATION TO THE IRS OR ANY GOVERNMENT AGENCY AND HEREBY DISCLAIMS ANY SUCH AFFILIATION OR ASSOCIATION. YOU ACKNOWLEDGE AND AGREE THAT CLAIMYR WILL HAVE NO LIABILITY FOR ANY EVENTS THAT OCCUR AS A RESULT OF YOUR RELIANCE ON THE SERVICE'S ANALYSIS OR ANY FAILURE IN THE ANALYSIS PROCESS.

2. Licenses

Limited License. Subject to your complete and ongoing compliance with these Terms, Claimyr grants you, solely for your personal, non-commercial use, a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service.

License Restrictions. Except and solely to the extent such a restriction is impermissible under applicable law, you may not: (a) reproduce, distribute, publicly display, or publicly perform the Service; (b) make modifications to the Service; or (c) interfere with or circumvent any feature of the Service, including any security or access control mechanism.

Feedback. If you choose to provide input and suggestions regarding problems with or proposed modifications or improvements to the Service ("Feedback"), then you hereby grant Claimyr an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to exploit the Feedback in any manner and for any purpose, including to improve the Service and create other products and services.

3. Ownership; Proprietary Rights

The Service is owned and operated by Claimyr Inc. of San Francisco, California (for more information on Claimyr please visit our website at claimyr.com, this link or contact us at general@claimyr.com). The visual interfaces, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the Service ("Materials") provided by Claimyr are protected by intellectual property and other laws. All Materials included in the Service are the property of Claimyr or its third party licensors. Except as expressly authorized by Claimyr, you may not make use of the Materials. Claimyr reserves all rights to the Materials not granted expressly in these Terms.

4. Payment Terms

Certain features of the Service may require you to pay fees. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. Dollars and are non-refundable.

Price. Claimyr reserves the right to determine pricing for the Service. We will make reasonable efforts to keep pricing information published on the website up to date. We may change the fees for any feature of the Service, including additional fees or charges, if we give you advance notice of changes before they apply.

Authorization. You authorize Claimyr and its third party payment processors to charge all sums for the orders that you make and any level of Service you select as described in these Terms or published by Claimyr, including all applicable taxes, to the payment method specified in your account.

5. Disclaimers; No Warranties

THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE ARE PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS. CLAIMYR DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, RELATING TO THE SERVICE AND ALL MATERIALS AND CONTENT AVAILABLE THROUGH THE SERVICE, INCLUDING: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (B) ANY WARRANTY ARISING OUT OF COURSE OF DEALING, USAGE, OR TRADE.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SERVICE OR CLAIMYR ENTITIES OR ANY MATERIALS OR CONTENT AVAILABLE THROUGH THE SERVICE WILL CREATE ANY WARRANTY REGARDING ANY OF THE CLAIMYR ENTITIES OR THE SERVICE THAT IS NOT EXPRESSLY STATED IN THESE TERMS.

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE CLAIMYR ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, OR ANY OTHER INTANGIBLE LOSS) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICE OR ANY MATERIALS OR CONTENT ON THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY.

EXCEPT AS PROVIDED IN SECTION 17.5 AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE CLAIMYR ENTITIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO CLAIMYR FOR ACCESS TO AND USE OF THE SERVICE IN THE 12 MONTHS PRIOR TO THE EVENT OR CIRCUMSTANCE GIVING RISE TO CLAIM; OR (B) $100.

7. Contact Information

The Service is offered by Claimyr Inc., located at 535 Broderick Street, San Francisco, California 94117. You may contact us by sending correspondence to that address or by emailing us at support@taxr.ai.

8. Governing Law

These Terms are governed by the laws of the State of California without regard to conflict of law principles. You and Claimyr submit to the personal and exclusive jurisdiction of the state courts and federal courts located within San Francisco, California for resolution of any lawsuit or court proceeding permitted under these Terms.